Privacy Policy
1. Privacy Policy (HIPAA-Compliant)
Privacy Policy
Soflo Medical Center is committed to protecting the privacy and security of your personal and health information. This policy outlines how we collect, use, and protect your data, in compliance with HIPAA and other applicable laws.
Information We Collect:
We may collect personal and health-related information including:
Name, contact details, and date of birth
* Medical history and treatment details
* Prescription and lab information
* Payment and insurance data
* Technical data from your use of our website
How We Use Your Information:
We use this information to:
* Provide medical consultations and treatments
* Fulfill prescriptions and coordinate with Olympia Pharmacy
* Communicate with you about your care
* Process payments and insurance claims
* Improve our website and services
Sharing of Information:
We only share your data with:
* Licensed practitioners within Soflo Medical Center
* Our pharmacy partner (Olympia Pharmacy) for prescription fulfillment
* Labs, specialists, or billing services involved in your care
* As required by law or regulatory authorities
Your Rights:
You have the right to:
* Access and request copies of your health records
* Request corrections or updates
* Withdraw consent (where applicable)
* File a complaint if you believe your data has been mishandled
Data Security:
We use industry-standard safeguards to protect your information, including encryption, firewalls, and secure data storage.
Prescription Fulfillment Policy
Soflo Medical Center provides prescription-based medical services including weight management, hormone therapy, and injectable treatments. All prescriptions are reviewed and approved by licensed healthcare providers in accordance with state and federal law.
Licensed Provider Oversight
- All prescriptions are issued only after a thorough medical evaluation by a licensed provider.
- We comply with telemedicine regulations and prescribe only when clinically appropriate.
- We do not offer prescriptions without proper patient-provider interaction.
Pharmacy Fulfillment
- All prescribed medications are dispensed through our official pharmacy partner, Olympia Pharmacy, which is:
- Licensed and LegitScript-certified
- Fully compliant with FDA and DEA guidelines
- Specializing in compounded medications and cold-chain shipping
Delivery & Timing
- Medications are typically shipped within 1–3 business days after provider approval and payment.
- Shipping timelines may vary depending on location, weather, or inventory.
No Walk-In Dispensing
Soflo Medical Center does not dispense medication directly on-site. All prescriptions are fulfilled and shipped via Olympia Pharmacy.
For any privacy-related concerns, please contact:
954-505-3480
